Privacy Policy

Privacy Policy

Effective Date: 03/03/2025

At Pokemystery31, we respect your privacy and are committed to protecting the personal data of our customers and website visitors. This Privacy Policy explains how we collect, use, and process your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect personal data when you interact with our services or visit our website. The types of personal data we collect may include:

• Personal Identification Information: Name, email address, phone number, etc.
• Technical Data: IP address, browser type, device type, browsing behavior, cookies, etc.
• Transactional Data: Order history, purchase details, payment information (processed via third-party payment processors).
• Communication Data: Emails, messages, and support inquiries.

2. How We Use Your Data

We may use your personal data for the following purposes:

• To provide and improve our services: We use your information to process orders, provide customer support, and ensure that our website operates effectively.
• To communicate with you: We may contact you with information regarding your orders, account updates, promotional offers, and other updates, provided you have given consent.
• To analyze and improve our website: We use browsing data to improve user experience, content, and functionality of our website.
• To comply with legal obligations: We process data to fulfill legal or regulatory requirements.

3. Legal Basis for Processing Your Data

In accordance with the GDPR, we process your personal data based on the following legal grounds:

• Consent: When you provide us with consent to process your personal data for specific purposes (e.g., email marketing).
• Contractual necessity: We process data to fulfill contracts with you, such as processing payments or delivering purchased goods.
• Legitimate interests: We may process personal data to further our legitimate business interests, provided your rights and freedoms are not overridden.
• Legal obligations: We process data when required to comply with legal requirements.

4. Sharing Your Data

We do not sell or rent your personal data to third parties. However, we may share your information with trusted third-party partners under strict confidentiality agreements, such as:

• Service Providers: Third-party companies that help us run our business (e.g., payment processors, hosting services, marketing platforms).
• Legal Authorities: If required by law or legal process, we may share your data to comply with legal obligations.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights Under the GDPR

As a data subject under the GDPR, you have the following rights:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
• Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
• Right to Restriction of Processing: You can request the restriction of processing your personal data under certain circumstances.
• Right to Data Portability: You can request a copy of your data in a structured, commonly used format to transfer to another service provider.
• Right to Object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: If processing is based on your consent, you can withdraw consent at any time.

To exercise your rights, please contact us using the contact information below.

7. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. While we take reasonable steps to secure your data, please note that no method of transmission over the Internet or method of electronic storage is entirely secure.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us analyze website traffic, improve user experience, and provide personalized content. You can control cookies through your browser settings. Please refer to our [Cookie Policy] for more information.

9. International Data Transfers

If your personal data is transferred outside of the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your privacy rights, in accordance with the GDPR.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Please review this policy regularly to stay informed about how we are protecting your personal data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us on :

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